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FAQ

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FAQ

Our technicians are always asked very similar questions, so we thought we'd try and make things easier on garage door owners by creating this FAQ page. Take a look at the answers we provided below.

Does my door need special replacement rollers when one breaks?

Almost every garage door is designed to work properly with a specific type and size of rollers that are designed or approved by the manufacturer to work properly. Using the wrong rollers can cause damage and void your door's warranty. Check with our specialists to replace a broken roller properly and make sure your door operates exactly according to the manufacturer's specifications.

Why is my door making awful noises?

Noises coming from your door are a definite warning that something isn't working properly. Check for any obvious obstructions, like a rake or broom in the way, loose bolts or anything else that's out of the ordinary. If you don't see the problem, call a professional to take a look. In all likelihood the problem will only get worse and eventually cause damage or breakage to the door.

How can I see whether my garage door spring is balanced properly?

When the door is fully closed, disconnect the operator and pull the red release. Manually open the door halfway and let the door go. The door should stay in roughly the same position. If it suddenly drops to the ground, you should employ a professional to address the issue.

Why isn’t my garage door opening?

Firstly, open your door using the wall button. Does it open? If not, you probably have a problem with your remote control. The most common resolution is to simply replace the batteries, but if this doesn’t fix the issue, check to see whether the indicator light illuminates during operation. The receiver might be bad, in which case you’ll need to call a service technician.

HOW CAN WE HELP YOU?

Count on our team of professionals for the finest garage door repairs and affordable prices. Just leave your contact information below and one of our trained experts will get back to you promptly!

SATISFACTION GUARANTEED

Look to us for the finest quality repairs and service in town. We're the winning team you can count on for guaranteed customer satisfaction at affordable prices!

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Dec 12, 2019
8:00AM - 10:00AM
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12:00PM - 14:00PM
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